To run Sage 50 on a new computer, it's crucial to have the latest version of the .NET Framework and Visual C++ installed.
- Ensure your computer has installed the most recent Windows updates. You can find instructions on how to install updates on Microsofts Website.
- Reboot the computer after installing any updates.
Disable antivirus and firewall temporarily
- Locate your antivirus icon in the system tray (usually at the bottom-right corner of your screen).
- Right-click on the antivirus icon and look for an option to disable or pause protection. Select this option.
- Follow any prompts to confirm the action.
- Install Sage 50 again after disabling the antivirus.
TIP: Remember to re-enable your antivirus to ensure your system remains protected.
Uninstall and reinstall Sage 50
- Uninstall Sage 50 from the Windows Control Panel.
- Rename the C:\Program Files (x86)\Sage 50 Accounting Version 20xx folder to Old Sage 50 Version.
- Rename the C:\Program Files (x86)\winsim folder to oldwinsim.
- Reinstall Sage 50 with the latest download.
- If you still can't open Sage 50, contact your IT for Windows repair.
[BCB:159:Chat 50 CA English:ECB]