 CAUTION: This solution requires advanced knowledge of Windows security and network settings. Sage isn't responsible for any issues that arise from changes to these settings. Ensure you back up all system and application databases necessary for a complete restoration. It's advisable to contact a certified consultant or your system administrator for assistance. Resolving this issue requires knowledge of your network environment and Windows permissions. Work with your IT professional for assistance. Troubleshooting Perform the steps below until you no longer receive the error. - Confirm required Windows permissions.
- Test Sage at the server and confirm if the login works.
- Test Sage on other workstations and confirm if they work.
- Fully disable UAC.
- Verify if a user with Local Administrator rights can log in.
- Confirm if the Domain Administrator can log in on the workstation.
- Verify the Sage Users Group has Full Control on the 9.5 and company data.
See other possible causes and solutions for this error. |