Out of balance Payroll batch in General Ledger or Job Cost
Description
Cause

The fringe amount was manually overwritten on a check.

You can't manually add Workers' Compensation fringe and tax amounts to a check. Manually overriding a WC Fringe or Tax can cause an out of balance batch.

Resolution

Complete these steps to determine which check caused the out of balance and correct your totals.

Identify cause of out of balance

  1. Have all other users exit Payroll.
  2. Go to Payroll, Task, Print GL Recap.
  3. Select the Current file for posted transactions. Select the New file for unposted Accruals.
  4. Add a Condition for Accounting Date EQ "[date]" (the date of the out of balance entries).
  5. Use the Ranges to select a few employees.
  6. Print preview the report and review the totals.
  7. If needed, rerun the report with ranges on different employees.
  8. Continue until you determine the employee and check causing the issue.

Reverse the out of balance batch

Void the check causing the variances. You'll have two out of balance batches that zero each other.

Post the washing batches or move them to another data folder.

Reissue the check

Correct the WC Fringe Table or the line of time with the incorrect WC State and WC Code and reprocess that check.

Before posting the corrected check to General Ledger or Job Cost, run the GL Recap again to verify the balances.

Steps to duplicate
Related Solutions

How do I change the workers' compensation state or code on a line of time for a posted check?

Change Posted Time created unbalanced batches in General Ledger and Job Cost that won’t post

Will processing payroll correct the workers compensation state or code if changed in employee settings?