Error: "The installer found an older version of SAP Crystal Reports 2016 installed"

Solution Properties

Solution ID:

225924450087156

Last Modified Date:

Tue Jul 06 18:01:33 UTC 2021

Taxonomy Path:

Category//Installation//Install full program//Latest version

Author:

Error: "The installer found an older version of SAP Crystal Reports 2016 installed"

Description

See additional information regarding Crystal Reports installation issues

KB:1216278 Can we install multiple version of Crystal Reports on the same computer?
https://apps.support.sap.com/sap/support/knowledge/public/en/1216278

KB:1909633 Error: Installation cannot proceed, when attempting to install Crystal Report
https://apps.support.sap.com/sap/support/knowledge/public/en/1909633

Cause

Crystal 2016 cannot be installed on system with Crystal 2011.

Resolution

Crystal 2011 must be uninstalled before installing Crystal 2016DocLink: What versions of Crystal Reports are supported with Sage 100?

Steps to duplicate