| Error: "*FAILED* xxxx [as one or more inventory linked accounts...]" |
Cause | - Sage Accounting and Sage 50 inventory items don’t match
- The inventory items in Sage Accounting set to "Stock Items" rather than "Non-Stock"
- Sage 50 doesn’t understand "Stock Items" in Sage Accounting and they won't download
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Resolution | Look Up Item Type: - Identify and look up the Product & Services item with the affected issue in Sage Accounting.
- Inventory and Services in Sage 50 is called Product & Services in Sage Accounting
- There are three different Products & Services types in Sage Accounting.
- Service items
- Non-Stock items
- Stock items
- See the below section for steps for each item type.
Service Items in Sage Accounting: - Ensure the Item Code in Sage Accounting matches the Item Number in Sage 50
- Click Download Transactions again

Stock Items in Sage Accounting: Option 1: - In Sage 50, create a new inventory item.
- Go to File, Sage Accounting, Upload Items - select the new inventory item to upload.
- In Sage Accounting, un-allocate any invoices with the problem item number.
- Adjust the affected invoices to the new inventory item from Sage 50.
- Delete the old inventory item in Sage Accounting.
- In an Inventory / Service item, make sure the Revenue and the Expense are mapped accordingly.
- In an Inventory item in Sage Accounting, ensure that all the inventory expense accounts are set to Cost of Good Sold accounts and they are of the "Non-Stock" type.
- you will not be able to change the inventory type of the item if there are transactions already posted with the item
- changing the the Expense account to a 5xxx series in Sage Accounting is all that is needed to have the transaction download into Sage 50
Option 2: - In Sage Accounting, go to Products and Services.
- Find the "Stock Item."
- Click on Edit.
- Change the Expense Account to a Cost of Goods Sold Account.
- When you run the connection wizard.
- Link a miscellaneous inventory account on the inventory mapping window.

Non Stock Items in Sage Accounting - The linked accounts in Sage Accounting for Revenue should use a 4000 series revenue account and the Expense account should be 5000 series.
 - Ensure there is a linked Sage 50 account for the Revenue and Expense accounts in the wizard.

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