How to email invoices to customers?
Description
Cause
Resolution

To set a customer to email invoice:

Step 1: Setup for the customers:

  1. Click Edit, then click Customer Details.
  2. Select the customer number.
  3. Click Address tab and ensure that there is a valid email address for the customer in the E-mail field.
  4. Click Details tab.
  5. In the Invoice field, click down arrow and select Email. If you want both email and print, select Form and email
  6. If you don't want to use the main email, you can select Contact #1 emailContact #2 email or Contact #3 email
  7. Click Save icon or press CTRL+S to save the changes.

Step 2: Check the statement template

  1. Click FilePrinter SetupPrint Properties
  2. Select Invoice, Email form
  3. Ensure that the Form name for email is correct

When you invoice an order, an email will be sent to the customer.

You can also resend email to customer:

  1. Click Edit, Customer Details, select the customer
  2. Under S.O. History tab, locate the invoice, click View Invoice
  3. Click the Email icon to send email

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Steps to duplicate
Related Solutions

Print and email invoice / quote / order confirmation / statement to customer