Job Cost or Project Management freezes when deleting commitments
Description
Cause

Unposted entries exist for this commitment.

Resolution

Post entries for the commitment

  1. Use windows Task Manager to close Job Cost or Project Management.
  2. Go to Job Cost, Tasks, Post Entries.
  3. Click Start.
  4. Review the posting journal for any rejecting entries.
  5. Go to Job Cost, Inquiry, Entries, All Entries.
  6. Select the New file.
  7. Add a condition for the Commitment and confirm there are no unposted entries.
  8. Try again to delete the commitment.

If the problem persists, archive the commitment

  1. Go to Job Cost, Tasks, Commitments.
  2. Select the commitment.
  3. Change the Amount or Pretax Amount for each line item to 0.00.
  4. Click Save Commitment and Finish.
  5. Archive the commitment.

 

 

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