The Sage 50 Accounting Obsolescence Policy is to support the current release. “Support” means that we’ll have live Customer Support (phone and chat) and access to other add-on products or services available for an additional fee. We don't support older versions of our products because specific software performance enhancements often aren't compatible with older technology. “Sage 50 Accounting” and “Sage 50” will mean to include all editions of Sage 50 Accounting, Sage 50c Accounting, and Sage 50 cloud Accounting. Sage’s products are designed to work with certain third-party software and operating systems. Support provided by Sage needs to be consistent with support provided by third parties, such as Microsoft. EXAMPLE: Since Microsoft no longer supports Windows Vista, Sage can’t support older Sage 50 versions on Vista due to compatibility issues. We no longer support discontinued products or services. We urge customers on unsupported software to upgrade to the latest Sage 50 Accounting for full support and the newest technology. NOTE: - Only customers with a current support plan are eligible to receive Customer Support
- Sage 50 Accounting 2024 won’t receive a payroll tax update in December 2024 and will have outdated tax tables on January 1, 2025
- Sage 50 Accounting 2024 product support ends March 31, 2025
- Sage 50 Accounting 2023 won’t receive a payroll tax update in December 2023 and will have outdated tax tables on January 1, 2024
- Sage 50 Accounting 2023 product support ends March 31, 2024
- Microsoft will end support for Windows 7 as of January 14, 2020. We won't test Sage 50 updates for Windows 7 compatibility after this date, so you'll need to update your operating system
- Microsoft will end support for Windows Server 2008 and 2008 R2 as of January 14, 2020. We won't test Sage 50 updates for compatibility with Windows Server 2008 or 2008 R2 after this date
- As of April 11, 2017 Microsoft no longer supported Windows Vista, therefore some features and functionality of Sage 50 won't work with Windows Vista. We won't test Sage 50 updates for compatibility with Windows Vista after this date, so you’ll need to update your operating system
- To access add-on products and connected services, you must use the latest version of Sage 50c Accounting. This includes Payroll features and functionality, Paya, Inc., Sage 50 Intelligence Reporting, EFT Direct, and Direct Payments
- To have access to any payroll features and functionality and to receive payroll updates, you must be using one of the following
- the most recently released version or update (whichever is most recent) of Sage 50 Accounting plus a current plan that includes payroll services
- a current retail version of Sage 50 Pro Accounting with Payroll
- To receive a current product update, you must have a current support plan
To get the current release of Sage 50 Accounting call 1-888-261-9610. |