Sage MyAssistant Resource Page (KBMYA)
Description
Cause
Resolution

NOTE:

See more information about Sage MyAssistant and the ways our customers use the integration with Sage 300 CRE.

Product Features

MyAssistant Server

Install this on the MyAssistant server. It allows for the installation of the database and scheduling service that runs the tasks and conditions. This isn’t a product that the MyAssistant user will install.

MyAssistant Designer

This product is the administrator of MyAssistant. It includes all capabilities of MyAssistant including the ability to create and edit Tasks and Conditions.

MyAssistant

This product is for recipients of information to view and interact with Notifications. This product gives employees the ability to work with the live data.

Features

MyAssistant Features MyAssistant Designer MyAssistant
Setup Tasks to send alerts, create reports, distribute documents
  • Create new Conditions
  • Schedule tasks to run on a Schedule or at the completion of a Sage 300 CRE program
  • Define the content of e-mail messages
  • Specify Sage 300 CRE reports that will be available to MyAssistant users
  • Set how often users are notified

x

 
Set up MyAssistant security to determine the Notifications that users can see

x

 
Set up MyAssistant Email Directories to send specific people personalized information / their notifications

x

 

Working with Notifications:

  • Run Tasks on demand
  • View your Notifications in an interactive list
    • Use filters, find features, etc. to customize vies
  • Mark items as completed so you're not notified of them again
  • Set Notifications to alert you again in X days
  • Update Notifications while viewing them in the main app, Live Tile, or the Sage 300 CRE Desktop

x

x

Working with the MyAssistant Live Tile

  • Access MyAssistant Tasks and Notifications from the Windows Desktop
  • Run Tasks at the completion of a Sage 300 CRE process
  • Access the QuickViewer from the Windows Desktop
  • Check for updated Notifications
  • View the Notifications for a Task and interact with them

x

x

Working in the Sage Desktop

  • Interact with Tasks and Notifications
  • Run Tasks and send out updated Notification lists

x

x

 

Training

Compatibility

Check which version of MyAssistant is compatible with your version of Sage 300 CRE.

More questions? 

Check the FAQ document attached below for many common questions about Sage MyAssistant.

Attachment: SageMyAssistantFAQ.pdf

 

[BCB:156:Chat 300 CRE US:ECB]
Steps to duplicate
Related Solutions

Installing MyAssistant with the full version of SQL Server.
Installation checklist for MyAssistant server
Sage 300 Construction and Real Estate: Download Portal
Where do I run or get the MyAssistant Designer download?
How do I install MyAssistant?
Sage MyCommunicator Resource Page (KBMYC)