Process pre-notes with manual ACH file processing

If you manually send ACH files for direct deposit processing, complete these steps:

1. Open Payroll, Setup, Payroll Options.
2. Select the Direct Deposit tab.
3. Select the Require Direct Deposit checkbox.
4. Open Payroll, Main, Employee Maintenance.
5. Select the employee.
6. Select the Direct Deposit checkbox.
7. Click Direct Deposit.
8. Enter the employee's direct deposit information.
9. Open Payroll, Direct Deposit, Pre-Note Selection Register.
10. In Pre-Notes To Be Sent On, enter the desired date.
11. Click Print.
12. Update the Pre-Note Selection Register.

The next time you generate the Direct Deposit Interface File, Sage 100 includes the pre-notes in the ACH file. You can generate the file without payroll entries.

Approve manually processed pre-notes

After the bank approves the pre-notes:

1. Open Payroll, Direct Deposit, Pre-Note Approval Register.
2. In Pre-Notes Sent As Of, enter the date you sent the pre-notes.
3. In Pre-Note Approval Date, enter the approval date.
4. Click Calculate to calculate 10 business days from the date you sent the pre-notes.
5. Click Print.
6. Update the Pre-Note Approval Register.

Process pre-notes with Sage 100 Direct Deposit Services

If you use Sage 100 Direct Deposit Services:

1. Complete steps 1 through 12 in the manual ACH process.
2. Open Payroll, Direct Deposit, Process Direct Deposit.
3. In Employee Pre-Note and Direct Deposit Transactions, select all applicable pre-note batches.
4. Select payroll direct deposit batches at the same time, if applicable.
5. Click Synchronize.
6. Sign in using your Sage account email address.
7. Wait for the synchronization to finish.

Retrieve approved pre-notes

After five banking days:

1. Open Payroll, Direct Deposit, Direct Deposit Processing.
2. Click Synchronize.
3. If prompted with"No batches...selected. Do you want to check for approved pre-notes and fees?", click Yes.
4. Enter your Sage account email address and password.
5. Click Sign In.

After synchronization:

• Approved employee pre-notes display Approved in the Pre-Note Sent field.
• The employee's account is ready for direct deposit.
• If a pre-note isn't approved, verify the account information and resend the pre-note.

Resend expired pre-notes

Pre-notes expire after five business days.

1. Open Payroll, Main, Employee Maintenance.
2. In Employee Direct Deposit, change Pre-Note Sent to No.
3. Open Payroll, Direct Deposit.
4. Run the Pre-Note Selection Register.
5. Send a new pre-note batch.

Troubleshoot synchronization failures

If synchronization fails and the system doesn't transmit your direct deposit data, raise a support ticket via the customer portal.

The support team will need to review the SPSSync*.log file for error details from the ..\MAS90\SOA folder.