How to register Sage Intelligence product
Description
Cause
Resolution

Before you begin

  • You can only import SI reports from the same or lower Sage 100 Intelligence version
  • Premium (SQL) SI reports don’t work with Non-SQL versions
  • Non-SQL SI reports also don’t work with Premium (SQL) versions
  • Create a new repository folder for each Sage Intelligence version on the same machine
  • Don’t reuse a repository folder from an older Sage Intelligence version
  • Install the correct Sage 100 ERP version for your SI setup
  • Check Integrated Solutions Compatibility Matrices (ISCM) for Sage 100 details
  • Connect the workstation to the Internet before starting this action

Register Sage 100 Intelligence 

Attachment: How_to_Register_and_Activate_Sage_100_ERP_Intelligence.pdf

  1. Launch Sage 100 and open Sage Intelligence Reporting.
    • Go to Setup
    • Click License Manager
  2. Enter the UNC path to Network Repository if prompted and click OK.
  3. If the repository path fails to register, close Sage 100.
  4. Right-click the Sage 100 shortcut and select Run as Administrator.
  5. Type your Sage Customer Number in the Account Number field.
    • Use an old customer number if needed
    • Find it in Fusion under Identification Numbers
    • Manually type the account number if copy-paste fails
  6. Enter the full Activation Code in the Serial Number field.
    • Field is case-sensitive
    • You can use lowercase "v" First character is lowercase "v"
    • Example: vXXXXXXXXXX_G9WCLIG or XXXX-XXXXX-XXXXX-XXXXX_X
    • Don’t use 7-digit Serial Number from Sage 100 product registration
    • Remove "v" and retry if registration fails
  7. Click Apply.
  8. Click Perform Registration.

Did you purchase the Connector module?

Example: Customer purchased the following:

  • 2-Report Manager licenses
  • 1-Report Viewer license
  • Connector module
  • Report Designer module

The license Manager screen will look like this:

License Manager screen.

  • Sage Customer Support can’t generate new product registration keys
  • Contact the Sales Advisors group by calling (800) 390-3643 or (800) 854-3415. Select Sales
  • Request to speak with the Sales Advisors group
  • The Sales Advisors will validate entitlement and generate new product keys if necessary

If your firewall is blocking the registration process

[BCB:155:Chat 100 US:ECB]

 

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