Information

Unapplying a cash receipt creates a debit to the Accounts Receivable account. It credits the Customer Cash Receipts account. You can set the default accounts for these in Accounts Receivable, File, Company Settings, AR Settings, GL Settings, Balance Sheet Accounts.

Sage 300 CRE doesn't create entries in Cash Management when you unapply a cash receipt.

How to unapply

1. From the Tasks menu, select Adjust Receivables.
2. In the Customer box, enter the customer ID.
3. In the Accounting date box, enter the accounting date.
4. In the View box, select All Activity.
5. Select the cash receipt you want to unapply.
6. Click Unapply and then click Finish to exit.

Applying a customer cash receipt to an invoice in AR

How do I void or adjust an Accounts Receivable deposit after it’s reconciled in Cash Management?