| | When I consult or adjust a paycheque, the customised Benefits, Benefits Qc or Reimbursement do not appear on the screen. |
| Resolution | Workarounds:
If one wants to see the amounts entered for the customised incomes of type Benefits/Benefits Qc, then:
- On the home window, click Report.
- Choose Payroll, Employee.
- In the Employee Report - Modify Report window, select Detail.
- Then select the Employee, the correct dates range and any specification needed.
- Click Report Columns (in the left column).
- Choose Custom report column settings.
- In the left column, select the customised Benefits/Benefits Qc, reimbursement and Add to the right column.
- Click Ok.
If one needs to adjust the customised incomes of type Benefits/Benefits Qc, then:
- Open the Paycheque window.
- On the menu, click Paycheque.
- Click Look up Paycheque.
- In the Search window, choose a Start and Finish date, and enter the Employee name, then click OK.
- Select the appropriate paycheque, then click Select.
- On the Paycheques - Lookup Cheque, select the Void paycheque icon with the red cross.
- On the Sage 50 - Confirmation window, click Yes.
- Recreate the paycheque with the right amounts of customised Benefits/Benefits Qc/Reimbursement.
DocLink: Benefit amounts are wrong on T4 and RL-1 when generating T4 and RL-1
|
| Defect ID | | The issue has been reported to R&D. |
|