| | How to find Customers, Vendors, Employees by phone number without entering the phone number formatting |
| Cause | Sage 50 automatically formats the phone number in the records therefore, you must create a new field for telephone number in the additional info.
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| Resolution | 1: Setup the new field
- Click on Setup, Settings
- Go to Vendors & Purchases (Payables) or Customers & Sales (Receivables) or Payroll
- Then for Vendors or Customers go to Names and write "Telephone" on one of the field under Additional Info Title
- For Payroll go to Names
- Then go to Additional Payroll and enter "Telephone" on a one of the Additional Info Title fields
2: Enter the Tephone number with your own format
- Go to your Vendors or Customers or Employee informations
- Open a record
- Go to the Additional Info tab
- Enter the phone number with your own format on the new field for Telephone
3: Search using the Quick Search by phone number with you own formatting
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