NOTE: Avoid posting to linked accounts, as unlinking them causes balance discrepancies between the account and the sub-ledger. Alternatively, work with an accountant that has the Accountants Edition, which allows posting to linked accounts.
Create a backup before you begin.
Select the option to adjust the linked account balance:
▼ Adjust Accounts Payable (A/P) account balance NOTE: This solution will affect both the A/P account balance and the unpaid invoices with no data inconsistency.
- A/P account balance needs adjusting
- Either one or more vendor invoices are unpaid
- One or more vendor invoices aren’t posted
- Use the Vendor Aged report to check the unpaid invoices in the system
- A paid invoice is showing as an unpaid invoice
- Pay using the payment journal
- Void in the purchase journal
- An invoice is missing
- Create the invoice if it doesn’t exist
- If you’ve paid the invoice, void the payment
▼ Adjust the Prepayment account balance NOTE: This solution will affect both the A/P account balance and the unpaid invoices with no data inconsistency.
- Prepayment account balance needs adjusting.
- One or more vendor prepayments are outstanding
- One or more vendor prepayments are missing
- Use the Vendor Aged report to check the outstanding vendor prepayments.
- A vendor prepayment incorrectly marked as outstanding.
- Apply to an invoice or to itself in the payment journal
- A vendor prepayment is missing.
- Create it in the payment journal if it doesn’t exist
- If you’ve applied the prepayment, void the payment
▼ Adjust the Accounts Receivable (A/R) account balance NOTE: The updated accounts are the A/R account balance and the unpaid invoices accounts. There will be no data inconsistency.
- The A/R account balance needs adjusting
- One or more customer invoices are unpaid
- One or more customer invoices are missing
- View the Customer Aged report to check the unpaid invoices
- A paid invoice is showing as an unpaid invoice
- Paid the invoice using the receipt journal
- Voided the invoice using the sales journal
- An invoice is missing
- Create the invoice if it doesn’t exist
- If you’ve paid the invoice, void the receipt
▼ Adjust Deposit account balance NOTE: The customer deposit account balance and the outstanding deposit account are both affected. There will be no data inconsistency.
- The deposit account balance needs adjusting.
- One or more customer deposits are outstanding or missing
- Use the Customer Aged report to check the outstanding customer deposits
- A customer deposit incorrectly marked as outstanding.
- Apply the deposit to an invoice or to itself using the receipt journal
- A customer deposit is missing.
- Create the deposit in the receipt window if it doesn’t exist
- If you’ve applied the deposit, void the receipt
▼ Adjust Vacation payable account balance NOTE: This will affect both the vacation payable account balance and the vacation owed for the employees.
- The vacation payable account balance needs adjusting.
- One or more employees’ vacation-owed amount is inaccurate
- Generate an employee summary report to check employees’ vacation-owed amounts.
- Fix the vacation owed amount for one employee.
▼ When posting to an inventory account
The linked account is an inventory-linked asset such as account 1540.
- Create a new account number such as 1541 or the next available number.
- Post to that account instead.