| Goods Received Balance does not match Uninvoiced Goods Received |
Resolution | - Go to Setup, Settings, Vendor and Purchases, Linked Accounts, Goods Received Notes.
- verify the linked accounts are selected accurately
- Make a backup of your data.
If you are in History Mode: - Go into the Chart of Accounts. Click on the Goods Received account.
- Select the Account tab. Locate the Opening Balance field and change the value to match the Uninvoiced Goods Received sub-ledger. Click Save and Close.
- Instead, enter the Uninvoiced Goods Received in the Goods Received Notes journal.
- If the deposit/prepayment is before the start date (of the fiscal year), then date the Goods Received Note to the start date
- Consult with an accountant as your situation may be unique
If you are not in History Mode: - If you made a general journal entry instead of entering the opening balance, then void the general journal entry.
- Go to Reports, Journal Entries / Transaction Details, General.
- Look for the Goods Received - Uninvoiced linked account number in the reports.
- you may need to search previous fiscal years
- If you find the linked account, this is the journal entry that caused your integrity issue and should be reversed and posted into the Good Received Notes module rather than the General Journal.
- Determine if the Goods Received balance (L) is more accurate than the Uninvoiced Goods Received side (R) of the Data Integrity window.
- Seek the advice of an accountant before reversing or posting adjusting transactions.
- Transactions can only be reversed if found in the Current Fiscal Year or Previous Fiscal Year.
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