| My Vacation Payable balance does not match my Vacation Pay Owed |
Resolution | Verify the linked accounts - Go to Setup, Settings, Payroll, Linked Accounts, Incomes, Vac Owed.
- Verify the linked accounts are correct.
If your file is in history mode - Take note of the difference between the account ledger and the sub-ledger.
- Select the Chart of Accounts window, then open the account in question.
- Select the Account tab, and locate the Opening Balance field.
- Modify the Opening Balance to reflect the adjusted amount from Step 1 above.
- Select Save and Close.
- Select Maintenance, then Check Data Integrity.
- It will now be equal.
- Repeat if you have other lines for the affected account in question.
If your file isn't in history mode - Go to Reports, Journal Entries / Transaction Details, General.
- Look for the Vacation Payable linked account number in the reports.
- Check previous fiscal years if necessary
- If you find the linked account, this is the journal entry that caused your integrity issue. Reverse and post into the Paycheques module rather than the General Journal.
- Determine if the Vacation Payable Balance (L) is more accurate than the Vacation Pay Owed side (R).
- Seek the advice of an accountant before reversing or posting adjusting transactions.
- You can only reverse transactions in the Current Fiscal Year or Previous Fiscal Year.
If the data inconsistency is recent - Restore a backup from before the inconsistency.
- Re-enter all missing transactions. and use this version of the file as the current version.
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