T5018 isn't printing
Description
Cause
  • Incorrect printer settings
  • Damaged data file
Resolution
  1. Try to print from the sample company.
  2. If the sample company's T5018 prints:
    • Check the company's printer settings: Setup, Reports & Forms, Government Forms, Vendors
    • Make sure the Printer is pointing to the right printer
  3. If the sample company's T5018 doesn't print:
    • Try with a different printer or a printer emulator
    • If it doesn't work, reinstall Sage 50
[BCB:159:Chat 50 CA English:ECB]

 

Steps to duplicate
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