- Verify the program works locally before proceeding with a network-related issue. You can use the Sample company to test.
- You will need to use an MS-DOS prompt when using any of the tools listed below.
Ping: Use to test if the workstation and the server can "see" each other thru the IP network. You can also use it to self-test the network interface card of the computer.
- Example:
- input: ping localhost
- output: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ipconfig: Use to find the IP information for the server and workstation. The test displays all current TCP/IP network configuration values and refreshes Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) settings.
- Example:
- input: ipconfig
- output: Connection-specific DNS Suffix: x.mycompany.com
IP Address. . . . . . . . . . . . : 192.168.10.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.10.1
Nslookup: Use to verify if the server and workstation use the same DNS server.
- Example:
- input: nslookup simplyaccounting.com
- output: Server: server-b.mycompany.com
Address: x.x.x.x
Non-authoritative answer:
Name: simplyaccounting.com
Address: 64.88.171.42
Telnet: Use to verify access to the server's port for the Connection Manager and the data (if open on the server). If successful, your firewall is not blocking the connection.
DocLink: How to use the telnet command?
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