Sage 50 freezes when creating a backup
Description
Cause

The are backup files inside the company SAJ folder.

Resolution
  1. Close Sage 50.
  2. Right-click the Sage 50 icon and select Properties.
  3. Select the Compatibility tab and uncheck the Run this program in compatibility mode box.
  4. Open Sage 50 and go to File, Properties.
  5. Click the blue link to open the company file location.
  6. Create a new folder named "Backup", if one doesn't already exist.
  7. Open the SAJ folder and verify there are no extra files.
  8. Verify each of the subfolders (mysql, simply and performance_schema) that there are no other folders or .CAB files.
  9. Move all the .CAB files (compressed backup files) to the "Backup" folder.
  10. Create another backup and make sure to change the path to point it to the newly created "Backup" folder.
  11. Go to Setup, Settings, Company, Backup.
  12. Make sure the path in Scheduled Backup isn't pointing to the SAJ folder.
Steps to duplicate
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