The company uses departments

1. Go to Setup, Settings, General, Departments.
2. Click the Assign Accounts button.
3.  Review the Accounts that use this department window for each department.
   • Make sure that the 3000 level accounts are on the list. 
4. Click OK to save changes.
5. Try advancing to the new year.

Check linked accounts

1. Go to Setup, Settings, General, Linked Accounts.
2. If there's an error message.
   • Some departments have no retained earning account assigned to them
   • Re-add the departments to the retained earnings
   • Save the settings

If you’re still having problems, click Chat now below.