• A sub-ledger account is not linked.
• The journal entry was imported through a third-party software.

This error is typically related to missing linked accounts in the settings of the module where the error occurs.

If the error occurs when trying to post a vendor prepayment:

1. On the home window go to Setup, Settings, Payables/Vendors & Purchases, Linked Accounts, Invoices and Payments.
2. Select an account to use for Prepayments and Prepaid Orders.
3. Click OK.

If the error occurs when trying to post a customer deposit:

1. On the home window go to Setup, Settings, Recievables/ Customers & Sales, Linked Accounts, Invoices and Receipts.
2. Select an account to use for Deposits and Prepaid Orders.

If the error occurs when trying to post a payroll remittance:

1. On the home window go to Setup, Settings, Payables/ Vendors & Purchases, Linked Accounts, Invoices and Payments.
2. Select an account to use for Accounts Payable.

If the error occurs when posting a paycheque:

1. On the home window to to Setup, Settings, Payroll, Linked Accounts, Taxes.
2. Select an account to use for the required tax accounts that do not have a linked account.

If the error occurs when trying to adjust a paycheque:

1. Reverse the paycheque.
2. Recreate the payroll cheque.

If the error occurs when trying to modify or reverse a journal entry:

• If the transaction was recent, restore from a backup before the transaction was posted.
• Contact Customer Support at 1-888-522-2722 for possible data repair services.